Customer service
Questions before you buy? Ask Shutterbug.
Reach out about orders, tested functions, included accessories, restock requests, or camera trade-ins.
Email support
Email us at support@shutterbugcamerashop.com.
Call customer service
Call (586) 256-5423.
Helpful details
- Camera model or SKU if you are asking about a listing.
- Photos and accessory notes if you want to sell gear.
- Any condition, testing, shipping, or return questions.
Support topics
We can help before and after checkout.
Order status
Condition questions
Included accessories
Returns
Shipping
Trade-ins
For fastest help
- For orders, include your order number and the email used at checkout.
- For product questions, include the product title, brand, model, or listing URL.
- For returns, include photos of the item, packaging, accessories, and the issue.
- For trade-ins, include clear photos, model names, included accessories, and known issues.